If you have added one before you'll need to remove the existing one before you can add a new one. If you haven't added it before then you don't need to fill that out when you go to login. Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET – 20. The serial number is given to you when you log into and add a security key to your account.So I try to change the synchronisation options - they say they require internet access - I have it, the app doesn't see it. USA: 1-(855)-345-2186 (Support available from 10.00 CT – 19.00 CDT) Security Key not working So I've tried to login to my old account - I still have the same tablet I did back in 2013 and the security key clearly isn't working.You will need to tell them that you no longer have your phone and can not use your security key to log in to Star Wars: The Old Republic. You only need access to the email account attached to your SWTOR Account.Ĭustomer support will help players who are unable to log in to their account, even if they are not subscribed. Click on 'Add mobile security key' and it will display a 7 digit number that you need to put into the app on your phone. Then click on 'Security Key' in the menu on the left hand side. If you can click the link, you will be given instructions to login with a one time password and remove the key. Log in to your account at and go to the account management page (top right corner).See the image in this link it is still in the same location, if the link is not appearing then you will need to call CS during the detailed available hours below to get the key removed. On the next page, you may see the words “Lost your security key?” This link is not available to all players, but if you see it, click it. The key can only be removed in a web browser on not via the launcher just to be sure.Go to and enter in your username and password, and leave the security key blank.The first thing to try is removing your security key yourself. You have two options – try and remove it on or call customer support. You need to be a subscriber to see the serial for Mobile Security Key on swtor setup security key. If you can click the link, you will be given instructions to login with a one time password and. This link is not available to all players, but if you see it, click it. On the next page, you may see the words Lost your security key. On the next page, you may see the words Lost your security key This link is not available to all players, but if you see it, click it. Go to and enter in your username and password, and leave the security key blank. Information on getting an authenticator can be found on the. Go to and enter in your username and password, and leave the security key blank. Swtor Key App Serial Key Codes The security key vendor sells the following items: outfit for 27,600 credits total, 1,000 credits (one-time use) You must have an authenticator tied to your account to buy items from this vendor. If your phone was lost, stolen or broken these are the steps you can take to regain access to your account. For the Mobile Security Key, the serial number is. The first thing to try is removing your security key yourself. If you have a security key attached to your SWTOR account, you will not be able to log in to your account without it.
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